‘When Cultures Collide: Leading Across Cultures’ by Richard D. Lewis

The title of this book cannot capture the breadth and width of valuable information that is contained within its pages. Although hefty, at almost 600 pages in length and organized in three sections, this comprehensive and finely-tuned book shares a wealth of wisdom for the international businessperson of the 21st century.
The first section explains the facets of communication, perception, listening, time management and much more that embodies each specific culture around the globe. Along with a thorough explanation of what is essentially the psychology of cultural perspective, Lewis intertwines scenarios (some from his own experiences) that one could encounter in various business or social settings.
The second section integrates the newly gained cultural understanding from section one into the international business setting. Lewis includes chapters focusing on leadership, team building, motivating people and meetings which are described in further detail from the perspectives of managers and teams in various countries and regions. At this point, the reader has gained insight and understanding of what to expect when working within a region or country outside of his or her own.
To take the book one step further, section three serves as a reference tool on over 80 countries and regions where global business can bring you. Within each country-specific or regional chapter, Lewis includes a short history and a selection of the most relevant of information and/or characteristics in interaction within that cultural context. Additionally, Lewis includes a smattering of relevant information on the country or region, ranging from role in the current global economy to values, concept of time to motivation, comparison of countries with which it shares a language to religion, and a number of other factors.
All this information could easily be presented in a dry and point-by-point manner, but this book is well-organized, thorough and written with a flair and vivacity that keeps the reader wanting to read more. I am glad to have Lewis’ book on my bookshelf as it is a great resource when treading unfamiliar territories. -PH